Our Policies

Consultation – We are dedicated to helping clients achieve their skin care goals. Towards that end, our Skin Health Experts offer complimentary consultations to understand each individual’s skincare needs better. Based on a private skin analysis and conversation, both client and Skin Health Expert will design a treatment plan that will best meet the expectations of the client.

Schedule – Appointments are preferred, but not always necessary. You may call or walk in to see if we have availability. However, most procedures are scheduled in advance.

Arrival – If this is your first time visiting REJUV AVE., please arrive at 10-15 mins early. We require that all new clients fill out skincare history information and treatment consent forms.

Product returns – At the current time, we do not accept returns unless the product is damaged. We will do our best to match you with the perfect product.

Payment – REJUV AVE. accepts cash, check, Visa, MasterCard, Discover, and American Express. We also have custom financing available for several of our series of treatments.

Cancellations – Our cancellation policy helps to ensure that our office runs smoothly for all our clients. Appointments are reserved exclusively for each client. We understand that unanticipated events happen occasionally. In our desire to be effective and fair to our employees and our clients, the following policies are honored at REJUV AVE.

If you need to cancel your appointment, please notify us of the cancellation at least 24 hours prior to your scheduled appointment.

This allows the opportunity for another client to schedule an appointment. If you are unable to give us 24 hours advance notice, you will be charged a “no show” cancellation fee in the amount of $50.

Late Arrival

If patients arrive late to a scheduled appointment, the session may be shortened in order to accommodate other patients who have scheduled appointments thereafter. Depending upon how late a patient arrives at the appointment, the appointment may have to be rescheduled.

Thank you for being a valued client and for your understanding and cooperation as we institute our appointment cancellation policy.

All prices are subject to change without notice. All times stated are approximate.

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